Remote Support Service

1 Check my PC specs

Remote support service is not possible if
remote program is blocked according to in-house security settings

2 Call to an agent

Call the customer center (1544-5105) to request remote support
After connecting to an agent, follow the instructions to provide remote support.

[ Operating Hours ]
Mon-Fri (except holidays): 9:00~18:00
Lunch Time: 12:00~13:00

3 Install program

Follow the counselor's instructions
Install remote program on my PC

4 Diagnose and solve problems

Diagnose and troubleshoot while talking to an agent