Remote Support Service
1 Check my PC specs
Remote support service is not possible if
remote program is blocked according to in-house security settings
2 Call to an agent
Call the customer center (1544-5105) to request remote support
After connecting to an agent, follow the instructions to provide remote support.
[ Operating Hours ]
Mon-Fri (except holidays): 9:00~18:00
Lunch Time: 12:00~13:00
3 Install program
Follow the counselor`s instructions
Install remote program on my PC
4 Diagnose and solve problems
Diagnose and troubleshoot while talking to an agent

Recruit